Keeping In Touch

Keeping in Touch

At St Thomas More, we value clear and consistent communication with families. We provide multiple channels to keep you informed about school life, events, and your child’s progress.

Whole School Communication

  • Arbor App: All families should download and use the Arbor app. This is our main communication tool, and it is essential that you access it regularly.
  • School Calendar: Accessible via our school website, the calendar provides key dates and events throughout the year.
  • Weekly Head Teacher’s Letter: Published every Friday on our school website and social media, this letter provides an overview of the week’s events, activities, and key messages.
  • Social Media: We use social media as a positive way to share updates from lessons, extracurricular activities, and school events, celebrating the achievements and contributions of our pupils.

Pupil-Specific Communication

For all general communication regarding pupils, families should always use our House email groups. We ask that families do not contact staff directly to ensure queries are handled efficiently and consistently.

For other queries, relevant contact details are outlined in the table below, helping you reach the right member of staff for your concern.

Reason Who to contact How to contact them
Reporting an absenceAttendance & Welfare TeamSTM-Attendance@stm.bwcet.com    
Reporting a pre-planned appointment / leave of absence request
Reporting unavoidable lateness
Holiday Requests
General enquiries about the school day, routines or eventsAdministration Teaminfo@stm.bwcet.com
Formal complaintsAdministration Teaminfo@stm.bwcet.com
Informing us of any changes to contact detailsAdministration teaminfo@stm.bwcet.com
General queries related to payments or financesAdministration teaminfo@stm.bwcet.com
Queries about public examinations and parents eveningsExaminations OfficerSTM-ExamAdmins@stm.bwcet.com
If you have a SEND specific query linked to your child.SEND TeamSTM-SEND@stm.bwcet.com
Any school admissions or transition queries.Admissions TeamSTM-Admissions@stm.bwcet.com

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